Why might my result be inconclusive?
With self-sampling, on rare occasions we are unable to obtain a complete DNA profile, or there may be issues with contamination/mixed profiles caused at the point of your home-sampling. The actions we will take are as follows: 1) Discoloured swabs or mouldy swabs (due to the long time taken to return them to us, or…
Read MoreDo you send sampling kits outside of the UK?
We will only ship sampling kits within the UK. If a test participant lives outside of the UK, please select to have the kit sent to the UK address of the ordering party. It will then be up to the customer to send the sampling kit on to the destination required. Please note, if samples…
Read MoreDo you need a DNA sample from the mother?
Our paternity DNA tests are most conclusive if we can test all three of the child, mother and alleged father. A test without a sample from the mother will not provide the same degree of certainty as a test with samples from both parents. If and alleged father is not available for testing, then tests…
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