Shipping of sampling kits to you and returning back to our laboratory
Shipping to you: As standard, we will send a single sampling kit containing all swabs and consent forms by Royal Mail Tracked 24 (no signature required) delivery. Royal Mail aim to deliver within 24-48 hours however this is not a guaranteed service. There is no charge for Tracked 24 delivery. You may upgrade to Royal…
Read MoreDo you send sampling kits outside of the UK?
We will only ship sampling kits within the UK. If a test participant lives outside of the UK, please select to have the kit sent to the UK address of the ordering party. It will then be up to the customer to send the sampling kit on to the destination required. Please note, if samples…
Read MoreLegally admissible DNA tests – such as Birth Certificate changes and Immigration
Our sister service, www.dadcheckgold.com provides legal or Court approved paternity/maternity DNA tests as they are on the Ministry of Justice official list for legal parentage (maternity and paternity) tests. These can be used for the following reasons, for example: Birth Certificate changes Immigration DNA test for the Home Office or Passport Office A maternity DNA…
Read MorePersonal Information (peace of mind) DNA Tests versus “Legal” DNA Tests
We are often asked about the difference between the two types of human relationship DNA test, personal information (peace of mind) and “legal”: Using the personal information tests, the ordering party will receive our DNA sampling kit, ensure the consent form has been signed appropriately and take the check samples (it is a simple cotton…
Read MoreSupport with the outcome of a DNA test
Relationship DNA testing can be a life-changing event and we would recommend that before ordering a test you think carefully about the potential outcomes and have considered if testing will be in the best interests of those involved. If you find that any person requires extra support to deal with the outcome of a DNA…
Read MoreWhat is an at home DNA test?
thatDNAcompany® at home DNA tests are intended for no-nonsense, no hidden cost DNA testing, to help you answer biological relationships such as paternity, siblingship or grandparent amongst others. Whilst we always prefer that the mother takes part in the DNA test, we understand that this is not always possible. thatDNAcompany® only offers personal information or…
Read MoreHow do you establish if people are related?
Each and every one of us is unique. This uniqueness comes from our genetic code, which we have inherited equally from our biological mother and biological father. The thatDNAcompany® DNA test detects the presence of shared regions of this unique genetic code, which can in turn be used to determine if individuals are related. We…
Read MoreNext Day Service and 2 Day Service explained
All quoted days are in working days. A working day is classed as Monday to Friday – we do not operate on weekends or Bank Holidays. The day we receive your properly consented samples is Day 0. Results Delivery: Next Day = results will be delivered after 4pm the following working day. For example, if…
Read MoreWhat is included inside our DNA test kit?
Once you have placed your order, a single personalised DNA test kit will be sent to the address of the ordering party. At the checkout, you may select for an additional test kit to be sent to an alternative address for an extra £13.50. Our standard services includes free Royal Mail Tracked 24. At the…
Read MoreHow can I track my order?
We keep you updated every step of the way by e-mail, including when the kit is shipped, when your fully consented samples arrive at our laboratory with an expected results date provided to you, and when your results are available. When you place your order you will create your own account password and we will…
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