Support with the outcome of a DNA test

Relationship DNA testing can be a life-changing event and we would recommend that before ordering a test you think carefully about the potential outcomes and have considered if testing will be in the best interests of those involved. If you find that any person requires extra support to deal with the outcome of a DNA…

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What is an at home DNA test?

thatDNAcompany® at home DNA tests are intended for no-nonsense, no hidden cost DNA testing, to help you answer biological relationships such as paternity, siblingship or grandparent amongst others.  Whilst we always prefer that the mother takes part in the DNA test, we understand that this is not always possible.  thatDNAcompany® only offers personal information or…

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How do you establish if people are related?

Each and every one of us is unique. This uniqueness comes from our genetic code, which we have inherited equally from our biological mother and biological father. The thatDNAcompany® DNA test detects the presence of shared regions of this unique genetic code, which can in turn be used to determine if individuals are related. We…

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Next Day Service and 2 Day Service explained

All quoted days are in working days. A working day is classed as Monday to Friday – we do not operate on weekends or Bank Holidays. The day we receive your properly consented samples is Day 0. Results Delivery: Next Day = results will be delivered after 4pm the following working day. For example, if…

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What is included inside our DNA test kit?

Once you have placed your order, a single personalised DNA test kit will be sent to the address of the ordering party. At the checkout, you may select for an additional test kit to be sent to an alternative address for an extra £12.50. Our standard services includes free 1st class delivery. At the checkout,…

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How can I track my order?

We keep you updated every step of the way by e-mail, including when the kit is shipped, when your fully consented samples arrive at our laboratory with an expected results date provided to you, and when your results are available. When you place your order you will create your own account password and we will…

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How conclusive are DNA tests?

It is important to ensure the correct people take part in the DNA test as we can only provide results based upon the samples which we receive. A paternity DNA test would give the most conclusive results, but this can only be carried out if we can obtain DNA samples from the alleged father. In…

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How long do our DNA tests take?

All quoted days are in working days. A working day is classed as Monday to Friday – we do not operate on weekends or Bank Holidays. The day we receive your properly consented samples is Day 0 and this is when your quoted turnaround will begin. Paternity Test Results Delivery: Next Day = results will…

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