Will we receive the DNA profiles for the test participants?
We do not issue the original data (DNA profiles), since interpretation of this data is highly complex and requires a trained operative. If you would still like to receive this, we will need signed consent from each test participant over 16 years and for the person with Parental Responsibility for a child under 16 years…
Read MoreShipping of sampling kits to you and returning back to our laboratory
Shipping to you: As standard, we will send a single sampling kit containing all swabs and consent forms by Royal Mail Tracked 24 (no signature required) delivery. Royal Mail aim to deliver within 24-48 hours however this is not a guaranteed service. There is no charge for Tracked 24 delivery. You may upgrade to Royal…
Read MoreWhy might my result be inconclusive?
With self-sampling, on rare occasions we are unable to obtain a complete DNA profile, or there may be issues with contamination/mixed profiles caused at the point of your home-sampling. The actions we will take are as follows: 1) Discoloured swabs or mouldy swabs (due to the long time taken to return them to us, or…
Read MoreExtra analysis following reporting
Following release of the DNA test report, should we be made aware of any changes to or inaccuracies in the relationship background as provided to us at the time of ordering, please be aware that the results as presented in the original report may no longer be valid. If additional analysis is required, a further…
Read MoreSupport with the outcome of a DNA test
Relationship DNA testing can be a life-changing event and we would recommend that before ordering a test you think carefully about the potential outcomes and have considered if testing will be in the best interests of those involved. If you find that any person requires extra support to deal with the outcome of a DNA…
Read MoreHow do you establish if people are related?
Each and every one of us is unique. This uniqueness comes from our genetic code, which we have inherited equally from our biological mother and biological father. The thatDNAcompany® DNA test detects the presence of shared regions of this unique genetic code, which can in turn be used to determine if individuals are related. We…
Read MoreNext Day Service and 2 Day Service explained
All quoted days are in working days. A working day is classed as Monday to Friday – we do not operate on weekends or Bank Holidays. The day we receive your properly consented samples is Day 0. Results Delivery: Next Day = results will be delivered after 4pm the following working day. For example, if…
Read MoreHow conclusive are DNA tests?
It is important to ensure the correct people take part in the DNA test as we can only provide results based upon the samples which we receive. A paternity DNA test would give the most conclusive results, but this can only be carried out if we can obtain DNA samples from the alleged father. In…
Read MoreHow long do our DNA tests take?
All quoted days are in working days. A working day is classed as Monday to Friday – we do not operate on weekends or Bank Holidays. The day we receive your properly consented samples is Day 0 and this is when your quoted turnaround will begin. Paternity Test Results Delivery: Next Day = results will…
Read MoreWhat will a Paternity Test Report say?
The original DNA test report is uploaded as a .pdf to a secure web-link which is provided to the person who ordered the test. The reports are in a standardised format, which complies with relevant legislation* and either excludes the alleged father or provides evidence that he is indeed the tested child’s biological parent. The…
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