How do you establish if people are related?

Each and every one of us is unique. This uniqueness comes from our genetic code, which we have inherited equally from our biological mother and biological father. The thatDNAcompany® DNA test detects the presence of shared regions of this unique genetic code, which can in turn be used to determine if individuals are related. We…

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How will you update me about my test?

We keep you updated every step of the way by e-mail, including when the kit is shipped, when your fully consented samples arrive at our laboratory with an expected results date provided to you, and when your results are available. When you place your order you will create your own account password and we will…

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How long do our DNA tests take?

All quoted days are in working days. A working day is classed as Monday to Friday – we do not operate on weekends or Bank Holidays. The day we receive your properly consented samples is Day 0 and this is when your quoted turnaround will begin. Paternity Test Results Delivery: Next Day = results will…

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What happens if I do not take the sample properly?

With self-sampling, on rare occasions we are unable to obtain a complete DNA profile, or there may be issues with contamination/mixed profiles caused at the point of your home self-sampling.  The actions we will take are as follows: 1) Discoloured swabs or mouldy swabs (due to the long time taken to return them to us,…

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How can I be sure that my samples have not been mixed up in the laboratory?

We use all reasonable precautions to make sure that samples received for testing cannot be mixed up. Our team of highly skilled and qualified scientists adhere to strict laboratory requirements of internationally recognised quality standard. Included in this is the requirement for all work to be witnessed and double-checked by a second competent member of…

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