How can I track my order?
We keep you updated every step of the way by e-mail, including when the kit is shipped, when your fully consented samples arrive at our laboratory with an expected results date provided to you, and when your results are available. When you place your order you will create your own account password and we will…
Read MoreHow can I be sure that my samples have not been mixed up?
We use all reasonable precautions to make sure that samples received for testing cannot be mixed up. Our team of highly skilled and qualified scientists adhere to strict laboratory requirements of internationally recognised quality standard. Included in this is the requirement for all work to be witnessed and double-checked by a second competent member of…
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