How long do you store my information?

Question:

How long do you store my information?

Our answer:

In accordance with the Data Protection Act 1998, all associated test paperwork, including the results and DNA profiles are kept for 12 months following reporting stage and then destroyed.

After we have sent out your DNA test reports, we will store your physical DNA samples for three months and after this period, they are incinerated.

We strongly recommend that you save a paper or electronic copy of the Test Report for future reference as your account login details will be destroyed 12 months following reporting stage and we will have no access to your information.

If you lose the Test Report, we cannot re-issue this after 12 months following reporting stage and a new test would need to be ordered.

We are registered under the 1998 Data Protection Act. You can find more information about how we protect your privacy by reading our privacy policy.

Share this: