How can I be sure that my samples have not been mixed up in the laboratory?

Question:

How can I be sure that my samples have not been mixed up in the laboratory?

Our answer:

We use all reasonable precautions to make sure that samples received for testing cannot be mixed up. Our team of highly skilled and qualified scientists adhere to strict laboratory requirements of internationally recognised quality standard.

Included in this is the requirement for all work to be witnessed and double-checked by a second competent member of scientific staff. We have every confidence in our team and supporting Quality Management System .

You will be coming directly to a highly experienced UK based laboratory which has been providing DNA testing services for over 20 years.

As this is an at-home DNA test with no ID or third party verification requirements, we expect you as the family to ensure that the correct people put themselves forward for sampling.  We can only report based on the samples which we receive.

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